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Reference number: SE 0002

solution engineer microsoft

Core Team Solutions Engineer | Intermediate | Microsoft

The perfect candidate should have excellent written and oral communication skills, the commitment to providing quality service & results and experience in supporting experience supporting Windows Operative Systems, SQL and IIS.

If you are technology savvy, a team player and possess strong knowledge about Linux and Windows Technologies and all related products, then our new position for an Intermediate Level Solutions Engineer could be an ideal opportunity for you.

Job Role

As Solutions Engineer Core Team the key responsibilities include:

  • Resolution of incidents.
  • Effectively communicate, and escalate if necessary, complex technical issues to the customer.
  • Take ownership of customer and see problems through to resolution.
  • Execute changes for customer request fulfilment.
  • Support upper Tiers in the deployment of new solutions

Skills & Requirements

Skills:

  • Mandatory: 4 years of experience supporting Windows Operative Systems, SQL and IIS.
  • Mandatory: 1 year of experience supporting Netapp Storage.
  • Nice to have: Microsoft certifications (MCSA, MCSE, IIS, SQL...)
  • Excellent phone and communication (written and oral) skills.
  • Committed to providing quality service & results, ready to make a positive difference.
  • Proactive and stress resistant.
  • Ability to take decisions quickly and efficiently.
  • Ability to prioritize effectively and work with a sense of urgency.
  • Ability to work independently with a significant attention to detail.
  • Ability to work well in an International team environment.
  • Team Spirit.
  • Customer and service oriented.
  • Drive and energy to achieve desired results.
  • Logical and methodical problem-solving.
  • Passionate about IT Technology
  • Daily management tasks such as client requests, maintenance Issues and platform updates
  • Ensure that the production infrastructure environment and core technologies are operating optimally at all times and are properly monitored

We reserve the right to carry out background security checks on all successful applicants.

Are you legally allowed to work in Spain?
Do you have a University Degree?

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